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All Journal INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE) INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
I Gede Riana
Faculty of Economics and Business, Udayana University
Economics, Econometrics & Finance

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DETERMINANTS OF HOUSEKEEPING EMPLOYEE PERFORMANCE AT TANDJUNG SARI HOTEL SANUR: WORK MOTIVATION AS A MEDIATOR Putu Ayu Krisna Listya Dewi; I Gede Riana
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 10 (2025): JULY
Publisher : Adisam Publisher

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Abstract

This study aims to analyze the effect of management support on employee performance with work motivation as a mediating variable at Tandjung Sari Hotel Sanur. The population in this study were all housekeeping employees of Tandjung Sari Hotel Sanur. The respondents of this study were 45 housekeeping employees who were determined using the non-probability sampling method with saturated sampling techniques. Data were collected through questionnaires and interviews that were distributed directly to each housekeeping employee of Tandjung Sari Hotel Sanur. Data were analyzed using the PLS-SEM (Partial Least Square Structural Equation Modeling) technique with the help of the Smart PLS 4.1 application. The results showed that management support had a positive and significant effect on employee performance, where the work motivation variable was able to mediate the effect of management support on housekeeping employee performance in a complementary partial mediation. The implication of this study is the need for management to provide strong support to employees to increase work motivation, which in turn will improve employee performance. This study contributes to understanding the internal dynamics of organizations in the context of the hospitality industry, especially in increasing productivity and service quality through effective work motivation management.
THE INFLUENCE OF WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION IN THE BANKING INDUSTRY Anak Agung Dwi Marsita Anggraeni; I Gede Riana
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 1 (2025): JULY
Publisher : CV. Adiba Aisha Amira

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This study aims to examine the influence of work-life balance (WLB) on job satisfaction and employee performance, as well as the mediating role of job satisfaction in this relationship. The sample consisted of 135 employees selected using probability sampling in the banking industry in Badung Regency. Data were collected through a questionnaire and analyzed using Structural Equation Modeling (SEM) with the assistance of SmartPLS 3.0. The findings reveal that WLB has a positive and significant effect on both job satisfaction and employee performance. Job satisfaction also has a significant positive effect on performance. Furthermore, job satisfaction partially mediates the effect of WLB on performance, supporting the framework of Social Exchange Theory, which emphasizes the importance of reciprocity in the employee-employer relationship. The practical implications highlight the importance of implementing WLB strategies to foster a healthy and productive work environment. Organizations are encouraged to develop flexible work policies and enhance job satisfaction to improve sustainable employee performance. Future research is recommended to broaden the scope across sectors and employ varied methodological approaches to deepen the understanding of the interrelationships among the studied variables.
Co-Authors Anak Agung Dwi Marsita Anggraeni Putu Ayu Krisna Listya Dewi