I Gede Riana
Faculty of Economics and Business, Udayana University

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DETERMINANTS OF HOUSEKEEPING EMPLOYEE PERFORMANCE AT TANDJUNG SARI HOTEL SANUR: WORK MOTIVATION AS A MEDIATOR Putu Ayu Krisna Listya Dewi; I Gede Riana
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 10 (2025): JULY
Publisher : Adisam Publisher

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Abstract

This study aims to analyze the effect of management support on employee performance with work motivation as a mediating variable at Tandjung Sari Hotel Sanur. The population in this study were all housekeeping employees of Tandjung Sari Hotel Sanur. The respondents of this study were 45 housekeeping employees who were determined using the non-probability sampling method with saturated sampling techniques. Data were collected through questionnaires and interviews that were distributed directly to each housekeeping employee of Tandjung Sari Hotel Sanur. Data were analyzed using the PLS-SEM (Partial Least Square Structural Equation Modeling) technique with the help of the Smart PLS 4.1 application. The results showed that management support had a positive and significant effect on employee performance, where the work motivation variable was able to mediate the effect of management support on housekeeping employee performance in a complementary partial mediation. The implication of this study is the need for management to provide strong support to employees to increase work motivation, which in turn will improve employee performance. This study contributes to understanding the internal dynamics of organizations in the context of the hospitality industry, especially in increasing productivity and service quality through effective work motivation management.
THE INFLUENCE OF WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION IN THE BANKING INDUSTRY Anak Agung Dwi Marsita Anggraeni; I Gede Riana
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 1 (2025): JULY
Publisher : CV. Adiba Aisha Amira

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Abstract

This study aims to examine the influence of work-life balance (WLB) on job satisfaction and employee performance, as well as the mediating role of job satisfaction in this relationship. The sample consisted of 135 employees selected using probability sampling in the banking industry in Badung Regency. Data were collected through a questionnaire and analyzed using Structural Equation Modeling (SEM) with the assistance of SmartPLS 3.0. The findings reveal that WLB has a positive and significant effect on both job satisfaction and employee performance. Job satisfaction also has a significant positive effect on performance. Furthermore, job satisfaction partially mediates the effect of WLB on performance, supporting the framework of Social Exchange Theory, which emphasizes the importance of reciprocity in the employee-employer relationship. The practical implications highlight the importance of implementing WLB strategies to foster a healthy and productive work environment. Organizations are encouraged to develop flexible work policies and enhance job satisfaction to improve sustainable employee performance. Future research is recommended to broaden the scope across sectors and employ varied methodological approaches to deepen the understanding of the interrelationships among the studied variables.
The Influence of Organisational Climate on Organisational Commitment with Job Satisfaction as a Mediating Variable I Made Fajar Hadiwinata; I Gede Riana
The Journal of Management, Digital Business, and Entrepreneurship Vol. 4 No. 01 (2026)
Publisher : PT. Global World Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58857/JMDBE.2026.v04.i01.p01

Abstract

This study aims to analyse the effect of organisational climate on job satisfaction and organisational commitment among employees of CV. Gandi Langit Adikara. The research population consisted of all company employees, and a saturated sampling technique was used, yielding 68 respondents. A quantitative approach with a causal research design was employed to examine the cause-and-effect relationships among the variables. Data analysis was conducted using descriptive and inferential analyses through Structural Equation Modelling–Partial Least Squares (SEM-PLS) to test the research hypotheses. The results indicate that organisational climate has a positive and significant effect on both organisational commitment and job satisfaction. In addition, job satisfaction has been shown to have a positive and significant effect on organisational commitment. Furthermore, the findings reveal that job satisfaction partially and complementarily mediates the effect of organisational climate on organisational commitment. These results suggest that a conducive organisational climate not only directly enhances employees’ organisational commitment but also indirectly strengthens it through increased job satisfaction. Theoretically, this study reinforces the organisational behaviour perspective, which emphasises the psychological work environment as a key determinant of employees’ work attitudes. A positive organisational climate serves as a social context that shapes employees’ perceptions, emotions, and attachment to the organisation, thereby sustainably enhancing job satisfaction and organisational commitment.