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All Journal Media Keadilan: Jurnal Ilmu Hukum Realism: Law Review
Setiawan, Yudhi Hery
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Humanities Law, Crime, Criminology & Criminal Justice

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Optimization os the Sinar Applications (Precision National Driver’s Licence) in the Process of Issuing Driver’s Licenses in the Jurisdiction of Bengkulu City Police Megawati, Megawati; Halimah, Halimah; Sutrisno, Sutrisno; Setiawan, Yudhi Hery
Media Keadilan: Jurnal Ilmu Hukum Vol 17, No 1 (2026): APRIL
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmk.v17i1.39386

Abstract

This study discusses the optimization of the use of the SINAR application (Precision National Driver's License) as a digital-based public service innovation implemented by the National Police of the Republic of Indonesia in the process of making a Driver's License (SIM). This application aims to improve the quality of service through a system that is fast, transparent, efficient, and easily accessible online. The public can register for a new driver's license or renewal online without having to come directly to the service office in the early stages of administration. The focus of the research is the optimization of the implementation of SINAR in the jurisdiction of the Bengkulu Police as well as its supporting and inhibiting factors. The research uses a qualitative approach with data collection techniques through interviews, observation, documentation, and triangulation. The results of the study show that the implementation of SINAR provides ease of access to services, speeds up the administrative process, reduces queues, and increases service transparency. However, there are still obstacles such as low public understanding of digital applications, internet network disruptions, and the tendency of some people to use manual methods. In conclusion, the optimization of SINAR is able to increase the effectiveness of public services in the field of traffic and support the transformation of the National Police towards a modern technology-based institution. Optimization efforts are carried out through increasing socialization, improving technological infrastructure, and increasing the capacity of human resources.
Optimizing Online Police Clearance Certificate Services: Empirical Legal Analysis of Digital Public Service Innovation Wiryanatha, Gede Adhi Arya; Halimah, Halimah; Sutrisno, Sutrisno; Setiawan, Yudhi Hery
Realism: Law Review Vol. 4 No. 1 (2026): Realism: Law Review (in progress)
Publisher : Sabtida

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71250/rlr.v4i1.130

Abstract

This study aims to analyze the implementation of the online Police Clearance Certificate (SKCK) service as a digital innovation in public service at the Administrative Service Section (Si Yanmin) of the Intelligence and Security Directorate, Central Kalimantan Regional Police. The background of this study is based on the increasing demand for public services that are efficient, transparent, and responsive in the digital era. This research is an empirical legal research that employs a qualitative approach using in-depth interviews, observation, and documentation as data collection techniques. The findings indicate that the implementation of the online SKCK service has improved service responsiveness through faster processing time, enhanced efficiency by simplifying administrative procedures, and strengthened accountability and transparency through an integrated digital system. From the perspective of innovation diffusion theory, the service demonstrates a relatively high level of adoption, as most users prefer the online system due to its practicality and efficiency. However, several challenges remain, including system and network instability, limited digital literacy among users, and constraints in human resources. This study concludes that the online SKCK service is operationally effective but remains in a consolidation stage toward achieving a more stable, inclusive, and fully optimized digital public service.
Co-Authors Halimah Halimah Megawati - Sutrisno, Sutrisno Wiryanatha, Gede Adhi Arya