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Job Stress as a Mediating Variable: Can Work-Life Balance Improve the Performance of Generation Z Employees in IT Consulting Companies? Ragazza, Oedi Niesya Bella; Djudiyah, Djudiyah; Nurhamida, Yuni
Psikostudia : Jurnal Psikologi Vol 15, No 2 (2026): Psikostudia : Jurnal Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikostudia.v15i2.26214

Abstract

In a dynamic IT development work environment, Generation Z employees face high demands for preparedness and adaptation, which has the potential to increase work stress and have an impact on decreased performance, especially when work-life balance is not optimally met. This study aims to examine the effect of work-life balance on employee performance, with work stress as a mediator. Participants in this study were 194 generation Z employees in IT development companies who were selected using a total sampling technique. There are three scales used in this study: the Individual Work Performance Scale (IWPQ), the Work-life Balance Scale, and the Job Stress Scale (JSS). Data analysis used Hayes' mediated regression analysis model 4 in the SPSS application. The results of the study indicate that work stress partially mediates the influence between work-life balance and employee performance. The results of the analysis indicate that work-life balance has a significant effect on employee performance, both directly and indirectly through work stress. This means that work stress has been proven to play a partial mediation role between work-life balance and employee performance.Dalam lingkungan kerja IT development yang dinamis, karyawan generasi Z menghadapi tuntutan kesiapsiagaan dan adaptasi yang tinggi, yang berpotensi meningkatkan stres kerja dan berdampak pada penurunan kinerja, terutama ketika work-life balance tidak terpenuhi secara optimal. Penelitian ini bertujuan untuk menguji pengaruh work-life balance terhadap kinerja karyawan, dengan stres kerja sebagai mediasi. Partisipan pada penelitian ini adalah 194 karyawan generasi Z pada perusahaan IT development yang diambil dengan teknik total sampling. Ada 3 skala yang digunakan pada penelitian ini yaitu Skala Individual Work Performance (IWPQ), Work-life Balance Scale dan Skala Job Stress Scale (JSS). Analisis data menggunakan mediated regression analysis model 4 dari Hayes pada aplikasi SPSS. Hasil penelitian menunjukan bahwa stres kerja memediasi secara parsial pengaruh antara work-life balance dan kinerja karyawan. Hasil analisis menunjukkan bahwa work-life balance berpengaruh signifikan terhadap kinerja karyawan, baik secara langsung maupun tidak langsung melalui stres kerja. Artinya, stres kerja terbukti berperan sebagai mediasi parsial antara work-life balance dan kinerja karyawan.
PSIKOEDUKASI TIME MANAGEMENT UNTUK MENURUNKAN STRES KERJA PADA KARYAWAN Ragazza, Oedi Niesya Bella
PAEDAGOGY : Jurnal Ilmu Pendidikan dan Psikologi Vol. 6 No. 2 (2026)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/paedagogy.v6i2.8772

Abstract

Work stress is a psychological reaction that arises due to high work pressure and needs to be managed so that it does not have a negative impact on employee welfare. Time Management is a psychoeducational intervention that aims to help individuals develop full awareness of their current experiences to reduce reactivity to stressors. This study aims to determine the effectiveness of Time Management in reducing work stress among employees of an information technology consulting company. The research design used was a quasi-experimental pretest–posttest one group with 11 employees participating. The instrument used was the Perceived Stress Scale (PSS-10) to measure work stress levels. The intervention was conducted in two sessions focusing on training that included education on work stress, priority setting strategies, task planning, and reflection on the application of time management in the workplace. Data analysis was performed using the Wilcoxon test and showed significant results with an Asymp. Sig. (2-tailed) value of 0.003 (p < 0.05). These results indicate a significant difference between work stress levels before and after the intervention, marked by a decrease in stress scores among participants. The implications of this study emphasize the importance of implementing a Time Management program as a stress management strategy in technology-based work environments.