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All Journal Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah
Dutasena Mahardhika Hadi
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Religion Humanities Economics, Econometrics & Finance Education Social Sciences

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Perlindungan Konsumen Digital Global melalui Harmonisasi Regulasi Transaksi B2C Lintas Batas Dutasena Mahardhika Hadi
Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Vol. 2 No. 4 (2026): Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah (April 2026)
Publisher : PT. Saha Kreasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64788/ar-rasyid.v2i4.330

Abstract

The rapid development of digital technology has significantly increased cross-border electronic commerce transactions, particularly in the Business-to-Consumer (B2C) scheme. While this phenomenon creates global economic opportunities, it also raises various legal issues, especially regarding the inadequate protection of digital consumers. Differences in legal systems, protection standards, and dispute resolution mechanisms across countries place consumers in a vulnerable position. This study aims to analyze the urgency of regulatory harmonization in cross-border B2C transactions as an effort to strengthen global digital consumer protection. The research method used is normative juridical with comparative law and conceptual approaches. The results indicate that the absence of uniform international regulations leads to legal uncertainty and difficulties in enforcing consumer rights. Therefore, regulatory harmonization through international legal instruments and intergovernmental cooperation is necessary to establish effective and adaptive protection standards in line with digital developments. In conclusion, regulatory harmonization is a strategic step to ensure legal certainty and enhance consumer trust in global digital transactions.
Tantangan Berat Penyelesaian Sengketa Kerja Di Tengah Dinamika Ekonomi Digital Dutasena Mahardhika Hadi
Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Vol. 2 No. 4 (2026): Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah (April 2026)
Publisher : PT. Saha Kreasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64788/ar-rasyid.v2i4.344

Abstract

The massive development of the digital economy has brought fundamental transformations to Indonesia's employment landscape. The emergence of platform-based business models, the gig economy, and non-conventional employment relationships has created serious challenges in the labor dispute resolution system, which has thus far been based on Law Number 2 of 2004 concerning Industrial Relations Dispute Settlement. This research aims to analyze the juridical challenges in labor dispute resolution in the digital economy era and examine regulatory gaps that affect the protection of workers' rights. The research method used is normative juridical with statutory, conceptual, and case approaches to Industrial Relations Court decisions. The research findings indicate several fundamental challenges, including the unclear legal status of platform workers who are in a gray zone between employees and business partners, the limited absolute competence of the Industrial Relations Court in handling disputes involving cross-jurisdictional digital elements, the weak electronic evidence system in industrial relations dispute cases, and the lack of regulatory harmonization across sectors between labor law, telecommunications law, and personal data protection law. In conclusion, comprehensive labor law reform is needed by creating new categories of employment relationships that accommodate the characteristics of platform workers, strengthening digital evidence mechanisms, and developing adaptive, fast, and affordable alternative dispute resolution mechanisms to ensure legal certainty and protection for both workers and employers in the digital economy era.
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