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All Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Dindawati, Dea
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Economics, Econometrics & Finance

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Peran komunikasi internal dan kepemimpinan pada karyawan di PT Allo Bank Indonesia (studi kasus Allo Bank Trans Studio Mall Cibubur) Dindawati, Dea; Permata, Widiana Indah
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 8 No. 9 (2026): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/fairvalue.v8i9.5702

Abstract

This study aims to analyze the role of internal communication and leadership style in enhancing employee productivity at PT Allo Bank Indonesia, Trans Studio Mall Cibubur branch, through the perspective of George Herbert Mead’s Symbolic Interactionism Theory. The findings reveal that internal communication plays a crucial role in fostering shared understanding through message clarity, meaning clarification, and feedback from subordinates. Leadership is not solely interpreted from formal attributes but also from attitudes, consistency, and communication style that foster employee loyalty and motivation. Moreover, misinterpretations of verbal and nonverbal symbols are perceived as part of the learning process, encouraging greater caution and adaptation in communication. Symbolic meanings such as uniforms, communication style, and daily interactions contribute to the creation of shared meanings that strengthen work coordination.
Co-Authors Permata, Widiana Indah