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All Journal Jurnal Riset Multidisiplin Edukasi
Anggi Zihni Listiani
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Analisis Mendalam Tingkat Literasi Pajak Masyarakat Indonesia di Era Transformasi Digital: Evaluasi Kepatuhan dan Kepercayaan Publik (Tahun 2025) Anggi Zihni Listiani
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 5 (2026): Jurnal Riset Multidisiplin Edukasi (Mei 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i5.1865

Abstract

This study aims to measure and analyze the level of tax literacy among Indonesian society in 2025, amidst the acceleration of digital transformation in the public sector and changes in taxpayer demographics. Using a mixed-methods approach with a sequential explanatory design, this study combines a quantitative survey of 5,000 respondents across 34 provinces and in-depth qualitative interviews. The results indicate that the National Tax Literacy Index (NTLI) stood at 62.4% in 2025. This figure reflects a phenomenon of "mechanical compliance," characterized by high administrative capability but moderate essential awareness. This study specifically highlights that innovations in public digital communication platforms, adaptive message delivery strategies, and public understanding of asset reporting transparency and state financial management are the most determinant variables in promoting voluntary tax compliance. These findings are expected to serve as a foundation for formulating more inclusive, behaviorally-based fiscal policies.
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