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Fenomena Cyberbullying di Media Sosial Instagram (Studi Deskriptif Tentang Kesehatan Mental Pada Generasi Z Usia 20-25 Tahun di Jakarta) Azni Yeza Laora; Feri Sanjaya
Oratio Directa (Prodi Ilmu Komunikasi) Vol 3, No 1 (2021): Oratio Directa
Publisher : FISIP Universitas Bung Karno

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Abstract

ABSTRACT Nowadays, the phenomenon of bullying has led to the emergence of a new trend known as cyberbullying. Cyberbullying is an act of insulting, humiliating, intimidating, and threatening someone by using electronic information or electronic documents. Cyberbullying is commonly found on social media especially on Instagram. Cyberbullying can happen to anybody, including Generation Z who is currently the main target with the most cyberbullying reports. This is because Generation Z grew up in the digital era, so they are familiar with technology and digital devices since childhood. Admit it or not, the technology that participates in the growth and development of Generation Z affects their personality. The forms of cyberbullying consist of; Harassment, Trickery, Denigration, Impersonation, and Flaming. The results of this study indicate that the cyberbullying committed and experienced by Generation Z can cause mental damage such as; depression, stress, paranoia, insecurity or loss of self-confidence, and temperamental. Jakarta is the center of most users of social media, especially Instagram. This study uses two theories, that is phenomenology and routine activities. The data collection technique was carried out by the author by observation, interviews, and literature study. Broadly, this study aims to provide knowledge about the importance of maintaining oral and written words on social media. The consequences of cyberbullying can lead to mental damage for those who experience it and those who do it. Keywords: Cyberbullying, Social Media Instagram, Mental Health, Generation Z,
FENOMENA CYBERBULLYING: KRISIS ETIKA KOMUNIKASI NETIZEN PADA MEDIA SOSIAL INSTAGRAM Wulandah, Safirah
Jurnal Analisa Sosiologi Vol 12, No 2 (2023)
Publisher : UNIVERSITAS SEBELAS MARET (UNS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jas.v12i2.70025

Abstract

Cyberbullying is an act of bullying carried out on the internet such as social media, one of which is Instagram. The phenomenon of cyberbullying is important because the impact of cyberbullying is very dangerous for victims and perpetrators because of its psychological impact, but people still consider this problem unimportant. The phenomenon of cyberbullying is caused by the crisis of communication ethics in language politeness in netizens so that they dare to say harsh words. In this study, the phenomenon of cyberbullying is analyzed using Alfred Schutz's phenomenological theory.  This research uses a qualitative approach and library research method by extracting information from books, journals and the internet web regarding the phenomenon of cyberbullying on Instagram social media and Alfred Schutz's phenomenological theory. In the analysis, researchers also took samples of several celebrities involved in the phenomenon of cyberbullying on Instagram, namely @rachelvennya and @wirda_mansur. The results of the research are (1) cyberbullying carried out on these two celebgrams, namely harsh words in the form of insults sent by netizens via direct messages and comments on the celebgram's account. Alfred Schutz's phenomenological theory views the phenomenon of cyberbullying as a reality that exists in the world in which there are goals and reasons for netizens to do this. Netizens want to express their resentment towards the celebrity by sending harsh words to humiliate her, (2) communication ethics in terms of language politeness is important to be applied in face-to-face and virtual interactions, (3) the form of handling this cyberbullying phenomenon is the legal norms of Law Number 11 of 2008 which changed to Law Number 19 of 2016 and education on the application of communication ethics in society.Keywords: Cyberbullying, Ethics, Phenomenology, Instagram, CommunicationAbstrakCyberbullying merupakan suatu tindakan perundungan yang dilakukan di internet seperti media sosial yang salah satunya instagram. Fenomena cyberbullying ini menjadi penting karena dampak dari cyberbullying sangat berbahaya untuk korban dan pelaku karena berdampak pada psikisnya, namun masyarakat masih menganggap masalah ini tidak penting. Fenomena cyberbullying ini disebabkan karena krisisnya etika komunikasi dalam kesantunan bahasa pada netizen sehingga berani melontarkan kata-kata kasar. Dalam penelitian ini, fenomena cyberbullying dianalisis menggunakan teori fenomenologi Alfred Schutz.  Penelitian ini menggunakan pendekatan kualitatif dan metode library research dengan menggali informasi dari buku, jurnal dan web internet mengenai fenomena cyberbullying pada media sosial instagram dan teori fenomenologi Alfred Schutz. Dalam analisisnya, peneliti juga mengambil sampel beberapa selebgram yang terlibat fenomena cyberbullying di instagram yaitu @rachelvennya dan @wirda_mansur. Adapun hasil penelitiannya yaitu (1) cyberbullying yang dilakukan pada dua selebgram ini yaitu kata-kata kasar berupa penghinaan yang dikirimkan oleh netizen melalui direct message dan komentar pada akun selebgram tersebut. Teori fenomenologi Alfred Schutz memandang fenomena cyberbullying ini ada suatu kejadian realitas yang ada di dunia yang didalamnya terdapat tujuan dan sebab netizen melakukan hal tersebut. Netizen ingin mengungkapkan rasa kesalnya terhadap selebgram tersebut dengan mengirimkan kata-kata kasar untuk mempermalukannya, (2) etika komunikasi dalam hal kesantunan bahasa menjadi hal penting untuk diterapkan dalam interaksi tatap muka dan tatap maya, (3) bentuk penangan fenomena cyberbullying ini yaitu adanya norma hukum UU Nomor 11 Tahun 2008 yang berubah menjadi UU Nomor 19 tahun 2016 dan edukasi penerapan etika komunikasi pada masyarakat.Kata Kunci: Cyberbullying, Etika, Fenomenologi, Instagram, Komunikasi
MEMAHAMI FENOMENA CYBERBULLYING PADA SELEBGRAM DI MEDIA SOSIAL INSTAGRAM Jihan Nur Firdausa Pasha Kristianti; Muhammad Bayu Widagdo
Interaksi Online Vol 11, No 3: Juli 2023
Publisher : Jurusan Ilmu Komunikasi, FISIP, Universitas Diponegoro

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Abstract

Globalization causes interactions from one person to another with coverage of all people in the world so that it seems as if there is no limit in obtaining various information from various parts of the world. However, with the ease of communication, it does not rule out the possibility of crime occurring in cyberspace. This is the background to the rise of cyberbullying cases against celebrities on Instagram. Cyberbullying is generally defined as an act of intimidation or verbal violence by perpetrators via the internet or social networks. This study aims to understand how celebrities experience the cyberbullying they experience, how celebrity views the cyberbullying they experience, and to find out what responses the celebrities give in responding to the cyberbullying they experience. In this study, the interpretive paradigm was used with a phenomenological approach using a qualitative descriptive analysis method, new media theory and stimulus-response model theory. Using a phenomenological approach, this study seeks to understand the phenomenon of cyberbullying through the perspective of the victim. The subjects of this study consisted of five informants by conducting in-depth interviews. The findings of this study are seen from the perspective of the celebrity as a victim. The conclusion is that the researchers found that the occurrence of cyberbullying was driven by the advancement of the internet. The act of cyberbullying experienced by celebrities as victims also affects the mentality of the victims themselves and is a scary scourge, but at the same time it can be something that is indirectly beneficial. In addition, the responses made by the victims were broadly the same, however, only a few people chose to hand over this case to the authorities.
Etika Komunikasi Admin Media Sosial dalam Menghadapi Fenomena Cyberbullying dan Komentar Negatif pada Akun Instagram "X" Cahya Amelia Putri; Detya Wiryany
Indonesian Journal of Innovation Multidisipliner Research Vol. 4 No. 3 (2026): Juli - September
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v4i3.2218

Abstract

Fenomena cancel culture dan serbuan komentar negatif di media sosial menempatkan admin sebagai penghubung langsung antara organisasi dan publik sekaligus sebagai pihak yang menghadapi tekanan komunikasi secara cepat. Penelitian ini menganalisis etika komunikasi admin akun Instagram “X” selama April–Oktober 2025 dengan pendekatan kualitatif deskriptif dan analisis isi kualitatif. Korpus yang dapat diverifikasi terdiri atas satu unggahan klarifikasi, satu caption, sembilan komentar publik yang direproduksi dalam dokumentasi ilmiah dari kanal resmi akun, lima komentar kontekstual dari diskursus publik, serta tidak ditemukannya balasan individual admin dan jejak moderasi yang dapat dipastikan dari data yang tersedia. Analisis menggunakan empat klaim validitas Habermas, yaitu keterpahaman, kebenaran, ketepatan normatif, dan ketulusan. Hasil penelitian menunjukkan bahwa keterpahaman menjadi aspek paling kuat karena pesan menyampaikan kronologi dan posisi organisasi secara ringkas, tetapi beberapa ungkapan tetap bersifat umum. Klaim kebenaran terpenuhi secara terbatas karena pernyataan mengenai akhir kerja sama dan ketiadaan profit sharing tidak disertai dokumen pendukung yang dapat diperiksa publik. Ketepatan normatif tampak melalui bahasa yang terkendali dan tidak menyerang pengguna, tetapi pesan belum secara tegas menolak cyberbullying atau melindungi martabat pihak yang menjadi sasaran serangan. Ketulusan tidak dapat dipastikan dari teks saja; klarifikasi menunjukkan keterbukaan mengenai hubungan komersial sekaligus orientasi pemulihan reputasi. Ethical resilience tercermin pada kontrol respons dan konsistensi profesional, sedangkan dimensi relasionalnya masih terbatas karena komunikasi berlangsung satu arah.

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