International Journal of Supply Chain Management
Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)

An examination of Post Implementation Success determinants of Enterprise Resource Planning: Insights from industrial Sector of Pakistan

Atif Gill (Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia)
Dr. Arfan Shahzad (Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia)
Dr. Subramaniam Sri Ramalu (Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia)



Article Info

Publish Date
01 Jul 2019

Abstract

Enterprise Resource Planning (ERP) is an integrated software package which has been adopted extensively by numerous organization to survive in this technology-driven era. There are several studies that have investigated the critical factors for the success of ERP. However, some organizations are facing issues to get the desired benefits even after implementing ERP packages. The current study will focus on the key determinants that ensure the post-implementation success of ERP systems. This research is based on the Technology-Organization-Environment (TOE) theory. In this study, project management posited as a technological aspect, leadership involvement as an organizational aspect while external support depicted as an environmental aspect. An empirical analysis was done in the context of the industrial sector of Pakistan. The results depict the strong influence of project management, leadership involvement and external support on ERP post-implementation success. This research delivers practical as well as theoretical implications by providing an integrative model of critical factors for ERP success at Post-implementation phase.

Copyrights © 2019






Journal Info

Abbrev

IJSCM

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...