Jurnal Ilmu Manajemen
Vol 1, No 1 (2011): Jurnal Ilmu Manajemen

Perbedaan Kepuasan Pelanggan Pada Koperasi di Palembang

ratnawati, Ratnawati (Unknown)
Nurrrahmi, Maftuhah (Unknown)



Article Info

Publish Date
01 Dec 2011

Abstract

This study aims to determine differences in costomer satifaction at koperasi Dharma Karya koperasi wanita petra and Koperasi Kredit Rukun Palembang. The result is expected to provide input and information about how strong costomer satifacationin the work of koperasi Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang. The population in this study is the costomers koperasi Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang. The method of sampling conducted on the basis of sample random samplingwith the assumption that the population have the same opportunitiesto be taken as asample. Data collection was done by distributing questionnaires to costomer Koperasi Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang sampled. For the there are differences in costomer satisfaction in koperasi  Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang.  

Copyrights © 2011






Journal Info

Abbrev

ilmu_manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen is published by Pascasarjana Management Department. It is published twice year in June and December. Jurnal Ilmu Manajemen publish papers in the field of management science that give contribution to the development of management science, and management practices. We accept ...