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Nurrrahmi, Maftuhah
Universitas muhammadiyah palembang
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Perbedaan Kepuasan Pelanggan Pada Koperasi di Palembang ratnawati, Ratnawati; Nurrrahmi, Maftuhah
Jurnal Ilmu Manajemen Vol 1, No 1 (2011): Jurnal Ilmu Manajemen
Publisher : Universitas muhammadiyah palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jimn.v1i1.95

Abstract

This study aims to determine differences in costomer satifaction at koperasi Dharma Karya koperasi wanita petra and Koperasi Kredit Rukun Palembang. The result is expected to provide input and information about how strong costomer satifacationin the work of koperasi Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang. The population in this study is the costomers koperasi Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang. The method of sampling conducted on the basis of sample random samplingwith the assumption that the population have the same opportunitiesto be taken as asample. Data collection was done by distributing questionnaires to costomer Koperasi Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang sampled. For the there are differences in costomer satisfaction in koperasi  Dharma  Karya, Koperasi Wanita Petra, and Koperasi Kredit Rukun Palembang.  
Co-Authors Ratnawati Ratnawati