JURNAL LENTERA BISNIS
Vol 4, No 1 (2015): JURNAL LENTERA BISNIS

PENGARUH KUALITAS PELAYANAN AKADEMIK DAN CITRA INSTITUSI TERHADAP KEPUASAN MAHASISWA LP3I CILEGON

Subagiyo Subagiyo (POLITEKNIK LP3I JAKARTA)



Article Info

Publish Date
11 Aug 2017

Abstract

The title of this research is The Influence Of Academic Service Quality And Corporate Image Towards Students’ Satisfaction at LP3I Cilegon.  The objectives of this research was to know The Influence Of Academic Service Quality And Corporate Image Towards Students’ Satisfaction at LP3I Cilegon. The research was quantitative research and  the population of this research were students of LP3I Cilegon who were in the first year (level I) with  the total number of the population were 295 students.  This research used purposes sampling method.   The criteria of the sample were the students in the first year at academic year 2014 and the total respondents were 100 respondents.  The analysis technique was multiple linear regressions.  The result showed that the quality of the academic service and corporate image partially and simultaneously/ together influenced the students’ satisfaction Key words:  academic service quality,  corporate image and students’ satisfaction

Copyrights © 2015






Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...