Industrial Engineering Journal (IEJ)
Vol 8, No 1 (2019)

Analisis Kepuasan Konsumen Terhadap Kualitas Pelayanan Swalayan Dengan Metode Importance Performance Analysis Dan Model Kano

Trisna Trisna (Unknown)
Defi Irwansyah (Jurusan Teknik Industri, Fakultas Teknik, Universitas Malikussaleh Jl. Batam Kampus Bukit Indah, Blang Pulo, Muara Satu, Lhokseumawe)
Mochamad Ari Saptari (Program Studi Sistem Informasi, Fakultas Teknik, Universitas Malikussaleh Jl. Batam Kampus Bukit Indah, Blang Pulo, Muara Satu, Lhokseumawe)
Maisyaroh Maisyaroh (Jurusan Teknik Industri, Fakultas Teknik, Universitas Malikussaleh Jl. Batam Kampus Bukit Indah, Blang Pulo, Muara Satu, Lhokseumawe)

Article Info

Publish Date
20 Aug 2019

Abstract


Copyrights © 2019




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Journal Info
Industrial Engineering Journal (IEJ)
Website

Abbrev

miej

Publisher

Universitas Malikussaleh

Subject

Automotive Engineering Civil Engineering, Building, Construction & Architecture Earth & Planetary Sciences Engineering Library & Information Science

Description

Industrial Engineering Journal established to provide space publish, place for share of the new findings from research results of researchers, academics, scientists, and practitioners who related with the scope of Economics, management, business, global economics, global business, industrial, ...