JITK (Jurnal Ilmu Pengetahuan dan Komputer)
Vol 3 No 1 (2017): JITK Issue August 2017

PENGUKURAN KUALITAS WEBSITE BADAN NASIONAL PENANGGULANGAN BENCANA MENGGUNAKAN METODE WEBQUAL 4.0

Fathur Rohman (Manajemen Informatika AMIK BSI Jakarta)
Didik Kurniawan (Sistem Informasi STMIK Nusa Mandiri Jakarta)



Article Info

Publish Date
15 Aug 2017

Abstract

This research is based on the extent to which the National Disaster Management Agency website (BNPB) can be useful and accepted by internet users, therefore it is necessary to hold an assessment to measure the quality of the website is well received or not, so the quality of the website based on the user perception Is an important thing to know and be used as feedback to the provider. And can optimize the features and menus contained therein in order to accommodate the needs of users. The author uses the WebQual 4.0 method of usability, information quality, interaction quality, and overall impression. The result, 51.9% user satisfaction is supported by these three factors and the hypothesis in this study is accepted which is shown by correlation technique and multiple linear regression.

Copyrights © 2017






Journal Info

Abbrev

jitk

Publisher

Subject

Computer Science & IT

Description

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