Journal of RESIDU
Vol 3 No 19, Juli (2019): Journal of Residu, 2019.. rc-institut.

PROSEDUR KERJA GUEST SERVICE ASSISTANCE MONTIGO RESORT NONGSA BATAM

Syahputra, Hafizh Wahyuda (Unknown)

Article Info

Publish Date
16 Jul 2019

Abstract

This study aims to determine the work procedures for the guest service assistance Montigo Resort Nongsa Batam. This type of research is descriptive research with qualitative methods. Data collection techniques used are through interviews, observation and documentation. The data analysis technique used is qualitative data analysis. From the results of the study found several things related to work procedures at the Montigo Resort Nongsa Batam Guest Service Assistance, namely: the main work of a Guest Service Assistance is often overlooked because it is not only focused on the GSA operational but also helps the operational in Front Office generally.

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Journal Info
Journal of RESIDU
Website

Abbrev

education

Publisher

RC Institut

Subject

Education

Description

Journal of RESIDU is an open access published by RC-INSTITUT. The main objective of Journal of RESIDU is to provide a platform for the international scholars, academicians and researchers to share the contemporary thoughts in the fields of ...