Quality has an important role in a company. A defect product can The customer complaint of PT XYZ keep increasing in November 2017 in amount of 13.178 pcs. The highest defect occurred on frame X and visual problem. After analyzing using fishbone diagram, the cause of highest defect is caused by method and material.
JIE: Journal of Industrial Engineering (Online ISSN: 2527-4139; Printed ISSN 2503-3670) is a scientific journal in the field of industrial engineering that publishes scientific writings on pure and applied research in industrial system, including (but not limited to): Production system, Inventory ...