Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 3 No 7 (2019): Juli 2019

Evaluasi Kesuksesan Implementasi Sasaran Kinerja Pegawai (SKP) di Kabupaten Sidoarjo berdasarkan Model DeLone and McLean

Alfian Fannani (Fakultas Ilmu Komputer, Universitas Brawijaya)
Widhy Hayuhardhika Nugraha Putra (Fakultas Ilmu Komputer, Universitas Brawijaya)
Admaja Dwi Herlambang (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
01 Aug 2019

Abstract

Sidoarjo government has implemented e-government for employees named Sasaran Kinerja Pegawai (SKP) to provide services for employees in work performance assessments. However, in daily use SKP still has a various of problems. This study aims to describe variable in the DeLone and McLean model to find out the success of SKP in Sidoarjo. The DeLone and McLean model consists of variables of information quality, system quality, service quality, intention to use, user satisfaction, and net benefits. Descriptive statistical approach ware applied to processed data from 120 employees of e-government system by distributing 10 questionnaires to 12 Satuan Kerja Pangkat Daerah (SKPD) in Sidoarjo. The finding of this study that the success rate of SKP in Sidoarjo from the perspective of employees with a percentage of 82.34% was included in the 'Very High' category. However, there are still three variables that have values below the average, namely the variable information quality with the lowest indicators of relevance, accuracy, and completeness; system quality with the lowest indicators of integration; and service quality with the lowest indicators of responsive and empathy. As a recommendation, the variable that is still below the average needs to be optimized through improvement.

Copyrights © 2019






Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...