MetaKom : Jurnal Kajian Komunikasi
Vol 3 No 1 (2019): 5th Edition

THE EFFECT OF CITRA KIRANA BRAND AMBASSADOR ON CONSUMER CONFIDENCE ON KIRANTI’S PRODUCT HOAX INFORMATION IN SOCIAL MEDIA

Melinda Oktaviany (Universitas Budi Luhur)
Nawiroh Vera (Universitas Budi Luhur)



Article Info

Publish Date
01 Jul 2019

Abstract

This study is the result of quantitative research to test the hypothesis that brand ambassadors Citra Kirana has an effect on the level of consumer confidence inthe hoax information kiranti’s product on social media. Samples in this study were 70 respondents, determining the sample using stratified sampling technique with the criteria of respondents teenage girls in Yadika High School 3. Tests of data analysis using validity, reliability, ANOVA test and simple linear regression test. By looking at the Anova table test there is a P-value at a significant column of large 0,000 <0,005 level of significant meaning that there is an influence between the two variables. it can be concluded that Ha is accepted and Ho is rejected. The results of the determination coefficient (r square) amounted to 0.206 which means that the brand ambassador variable of Citra Kirana was able to increase consumer confidence in the Kiranti product hoax information on social media by 20.6%.Keywords: brand ambassador, public relations, credibility

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Journal Info

Abbrev

metakom

Publisher

Subject

Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

Jurnal MetaKom merupakan peer-reviewed journal yang diterbitkan oleh Jurusan Ilmu Komunikasi, FISIP, Universitas Lampung. Jurnal Kajian Komunikasi MetaKom menampung pemikiran-pemikiran dan hasil penelitian dari komunitas akademis. Terbit dua kali setahun, Jurnal MetaKom diharapkan mampu ...