Jurnal Administrative Reform
Vol 5, No 2 (2017): JURNAL ADMINISTRATIVE REFORM

PELAKSANAAN STANDAR PELAYANAN PAJAK KENDARAAN BERMOTOR DI KANTOR BERSAMA SAMSAT UPT KUTAI KARTANEGARA

Surya Adi Praja (Mulawarman University)

Article Info

Publish Date
15 Jun 2017

Abstract

This paper tried to explain the implementation of the standard service of vehicles tax at Kutai Kartanegara Samsat Office. Based on the observation made, it was found that the six standard service of vehicles tax that include: system, mechanism and procedure, service time, fee/tariff, service product and complaint management were generally implemented according to the expected result.

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Journal Info
Jurnal Administrative Reform
Website

Abbrev

JAR

Publisher

Universitas Mulawarman

Subject

Decision Sciences, Operations Research & Management Education Social Sciences

Description

Lingkup dan fokus naskah Jurnal Administrative Reform mencakup bidang Administrasi Negara. Tujuan dari penerbitan Jurnal Administrative Reform adalah sebagai media publikasi ilmiah dalam rangka pengembangan khasanah ilmu pengetahuan di bidang Administrasi Negara. Jurnal Administrative Reform memuat ...