E-JOURNAL MANAJEMEN FE UNTAD
Vol 1, No 3 (2015)

PENGARUH ATRIBUT PRODUK TERHADAP LOYALITAS PELANGGAN TUPPERWARE (STUDI PADA DOSEN DAN TENAGA KEPENDIDIKAN FAKULTAS EKONOMI UNIVERSITAS TADULAKO)

SUKMAWATI, SUKMAWATI (Unknown)



Article Info

Publish Date
09 Dec 2019

Abstract

This study aims to determine the effect of Produrict Attbutes [Brand (X1), Packaging (X2), Label (X3), Service (X4), and Warranty (X5)] Tupperware Customer Loyalty (Study on Lecturers and Teaching Personnel Faculty of Economics University of Tadulako ). The type of research used is Causal Descriptive. Population in this research is Lecturer and Teacher of Faculty of Economics of University of Tadulako loyal use Tupperware product. Sampling technique in this study using Purposive Sampling, with the number of samples of 60 respondents. Data collection using questionnaires. The method of analysis using multiple linear regression analysis. Simultaneous test results (Test F) show that variables [Brand (X1), Packaging (X2), Label (X3), Service (X4), and Warranty (X5)] together significantly influence Tupperware Customer Loyalty. Partial test results indicate that Brand (X1), Label (X3), Service (X4), and Warranty (X5) variables significantly influence Tupperware Customer Loyalty. While Packaging variable (X2) partially no significant effect on Customer Loyalty Tupperware (Study on Lecturer and Teaching Personnel Faculty of Economics, University of Tadulako).

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Journal Info

Abbrev

Fekon

Publisher

Subject

Description

Jurnal Elektronik Ilmu Manajemen Fakultas Ekonomi Universitas Tadulako mempublikasi hasil penelitian ilmiah yang berkaitan dengan Ilmu Manajemen (Manajemen Sumber Daya Manusia, Pemasaran, Keuangan, ...