Jurnal Teknik Industri
Vol 13, No 2 (2012): Agustus

Penentuan Jumlah Operator OPTIMAL dengan Metode Simulasi

Sudaningtyas, Satya (Unknown)

Article Info

Publish Date
28 Dec 2012

Abstract

This study was conducted to apply simulation method on a service system in order to determine the numbers of optimum operator so that the performance of the system was better. The performance of system could be observed from various aspects. One of them was consumer waiting time. In this study, simulation was conducted on the existing service system and the proposed scenario service system. The result showed that the proposed scenario service system was succeed in decreasing consumer waiting time significantly at 14,75 minutes. 

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Journal Info
Jurnal Teknik Industri
Website

Abbrev

industri

Publisher

Universitas Muhammadiyah Malang

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

Description

Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality ...