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All Journal Jurnal Teknik Industri
Satya Sudaningtyas
Jurusan Teknik Industri, Universitas Muhammadiyah Malang. Jl. Raya Tlogomas No. 246, Malang 65144
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

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Penentuan Jumlah Operator OPTIMAL dengan Metode Simulasi Sudaningtyas, Satya
Jurnal Teknik Industri Vol 13, No 2 (2012): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (364.408 KB) | DOI: 10.22219/JTIUMM.Vol13.No2.177-185

Abstract

This study was conducted to apply simulation method on a service system in order to determine the numbers of optimum operator so that the performance of the system was better. The performance of system could be observed from various aspects. One of them was consumer waiting time. In this study, simulation was conducted on the existing service system and the proposed scenario service system. The result showed that the proposed scenario service system was succeed in decreasing consumer waiting time significantly at 14,75 minutes. 
Co-Authors Annisa Kesy Garside