<![CDATA[Management of Product Controlling in PT. Rolas Nusantara Mandiri KalibaruDistrict Banyuwangi Regency. Quality controlling is an effective and efficient integrated set of activities which areintended to develop, maintain, and improve the quality of several products and servicesto make consumers satisfied. This current study is aimed at identifying the consumeropinion about the quality of product, the management system of quality controlling, andthe costs needed for it. The study was conducted at AMdK 220 ML Merk AirRolas. Thedata were analyzed using the control map, cost analysis and descriptive qualitative. Thedata used in the study were the data on the perception of consumers and the number theproducts produced, the number of damaged products, and the costs needed to supportthe controlling process from Janary to December 2016. The result of the study showedthat the quality of the products were controlled as the proportional value of the damagewas between the upper limit and lower limit, showing that the controlling limit valuewas (p) = 1.3%, the upper controlling limit was (UCL) 2.6%, the lower controlling limit(LCL) was 0%. The costs needed to control the controlling process (QCC) totaled Rp 618, 769,021.19, the costs needed to guarantee the quality was Rp. 5,566,250.00,and the quality costs (TQS) amounted toRp. 674,431,521.9, meaning that the companycould compress products by 111,325 glass or 29.9% of the total production. The valueof optimum damage (q*) was 371,172.4. 43,33% of the respondents showed highly positive perception, 50% showed positive perception, and 6,67% showed neutralperception.]]>
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