Diponegoro Journal of Management
Volume 3, Nomor 4, Tahun 2014

Anteseden Nilai Utilitarian Dan Minat Loyalitas Nasabah Bank Syariah

Fariz, Irfan Nur (Unknown)
Widiyanto, Ibnu (Unknown)



Article Info

Publish Date
28 May 2015

Abstract

This research was conducted at the Semarang Branch of Bank Syariah Mandiri. Based on data of total costumer savings showed that reduction in 2012-2013 though the costumer increased every year. This research aims obtain empirical evidence effects of Financial Bond, Social Bond, and Structural Bond to Utilitarian Value impact on Loyalty Interest.The sample of this research is the customers of Semarang Branch of Bank Syariah Mandiri amounted to 100 people. This research used quantitative analysis method with multiple linear regression.The result of this research showed that Financial Bond (0,444), Social Bond (0,263), and Structural Bond (0,244) have positive effect on Utilitarian Value. While Financial Bond (0,294), Sosial Bond (0,227), Structural Bond (0,176), and Utilitarian Value (0,394) have positive effect on Loyality Intention.

Copyrights © 2014






Journal Info

Abbrev

djom

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen ...