SOSIOHUMANIORA: Jurnal Ilmiah Ilmu Sosial dan Humaniora
Vol 6 No 1 (2020)

Analisis Kepuasan Dosen Terhadap Layanan Akademik Fakultas Keguruan dan Ilmu Pendidikan Universitas X

Esti Harini (Universitas sarjanawiyata tamansiswa)
Irham Taufiq (universitas sarjanawiyata tamansiswa)



Article Info

Publish Date
27 Jan 2020

Abstract

The aim of this research was to know some academic service satisfaction problem to FKIP lecturers.  The population of this research was active lecturer of FKIP UNIVERSITAS X at the 2019/2020 academic year. Samples were taken 10% of the population. The research design used was descriptive quantitative research through populative observations from FKIP UNIVERSITAS X lecturers. Questionnaire for the satisfaction of lecturer academic services at FKIP UNIVERSITAS X is worthy of use. Feasibility can be seen from the results of material validation. Material expert validation was carried out by material experts namely SPMF and GMP. The average score for the material is 3.6 and is included in good criteria. The tendency of lecturer satisfaction level on service quality in FKIP UNIVERSITAS X is in the quite satisfied category. and satisfaction level tendency for each aspect, 6 aspects in the category are quite satisfied.

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Journal Info

Abbrev

sosia

Publisher

Subject

Arts Humanities Education

Description

SOSIOHUMANIORA berisi artikel tentang gagasan konsep, teori, kajian dan hasil penelitian dari berbagai bidang yang berkaitan dengan sosial, budaya dan pendidikan dari para peneliti, praktisi serta hasil karya tugas akhir mahasiswa yang memenuhi ...