Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 3 No 10 (2019): Oktober 2019

Analisis Sentimen Kepuasan Pengguna Pada Ulasan Aplikasi Marketplace Menggunakan Metode BM25F dan Neighbor-Weighted K-Nearest Neighbor

Sabrina Hanifah (Fakultas Ilmu Komputer, Universitas Brawijaya)
Indriati Indriati (Fakultas Ilmu Komputer, Universitas Brawijaya)
Marji Marji (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
22 Jan 2020

Abstract

Mobile applications are increasing in use, because many applications are offering convenience for their users. Users who already use the application have the right to review their experiences during application usage. These reviews are useful for new users and application developers. But there are no features in an app store that can classify these reviews into positive or negative categories. These problems can be solved by an automatic process that can analyze the reviews according to positive and negative reviews. The method used for ranking documents is BM25F and as a classification method the Neighbor-Weighted K-Nearest Neighbor (NWKNN) method is used. Testing done using K-fold Cross Validation method to determine the best number of k and confusion matrix for testing each parameter of BM25F and NWKNN. Based on testing conducted on each parameter the BM25F and NWKNN methods can produce a percentage of f-measure and accuracy reaches 97% and 96%. This proves that the NWKNN method can classify the dataset with an unequal number of classes.

Copyrights © 2019






Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...