Jurnal Manajemen Inovasi
Vol 10, No 2 (2019): JURNAL MANAJEMEN INOVASI Oktober 2019

PENGARUH SOSIAL NETWORK MARKETING TERHADAP CUSTOMER PURCHASE INTENTION YANG DIMEDIASI OLEH CUSTOMER ENGAGEMENT PADA BRAND DIAN PELANGI DI BANDA ACEH

Hajrina Ulfah (Universitas Syiah Kuala)
Muhammad Ridha Siregar (Universitas Syiah Kuala)



Article Info

Publish Date
23 Feb 2020

Abstract

Abstract This research wad conducted to measure the influence of Social Network Marketing on Customer Purchase Intention with Customer Engagement as a mediation variable at Brand Dian Pelangi in Banda Aceh. The sample used in this study is the citizen of Banda Aceh who use social network application with the total of 110 respondents. The data collecting tool used in this research is questionnaire. Purposive sampling method is used for the sampling technique of this research. Hierarchical Linear Modeling (HLM) is used as an analytical method to determine the effect of all the variables involved.Based on the result of  the HLM analysis, it indicates that Social Network Marketing has positive effect on Customer Purchase Intention, Social Network Marketing has positive influence on Customer Engagement, Customer Engagement has positive effect on Customer Purchase Intention, and, Customer Engagement mediates Social Network Marketing relationship to Customer Purchase Intention KeywordsSocial Network Marketing, Customer Purchase Intention, Customer Engagement, Hierarchical Linear Modelling

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Journal Info

Abbrev

JInoMan

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen dan Inovasi is a peer reviewed journal published by Deparment of Management, Faculty of Economics and Business, Syiah Kuala University. The journal is published twice a year in February and October. The scope of the journal varies from finance, human resource management, marketing, ...