PINISI Discretion Review
Volume 3, Issue 2, March 2020

The Effect of Perceived Quality, Perceived Sacrifice and Perceived Risk on Customers’ Perception of Product Value for Electronic Product

Muh. Said (1Sekolah tinggi ilmu Ekonomi (STIE) Nobel Indonesia Makassar)
Mustaking Mustaking (Universitas Puangrimaggalatung, Sengkang)



Article Info

Publish Date
19 May 2020

Abstract

Now days, retailer always make a new marketing strategy to keep their customers needs, so the customer will be satisfied with their product. Customers ’ perception for product value usually involving the effect of perceived quality, perceived sacrifice and perceived risk and perceived quality. The objectives of this research was to know whether perceived quality, perceived sacrifice and perceived risk has an effect on customer perception of product value for electronic product. The data were collected from 98 respondents. These respondents has bought electronic product in the previous year. The hypothesized relationship was tested using multiple regression analysis. The analysis showed that country of origin, store name, brand name and price has a positive effect to quality, but price doesn’t have a positive effect to perceived sacrifice and also performance risk and perceived risk has a positive effect to financial risk. Another analysis showed that perceived quality doesn’t have a negative effect to performance risk and also performance risk and financial doesn't have a negative effect to perceived value.

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Journal Info

Abbrev

UDR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

PINISI Discretion Review is an-Opened Access journal and published twice a year every March and September. It publishes the research (no longer than 5 years after the draft proposed) in term of PINISI Discretion Review: public administration, public policy, management, bussiness administration, ...