Jurnal Media Wahana Ekonomika
Vol 11, No 2 (2014): Jurnal Media Wahana Ekonomika, Juli 2014

ANALISIS PENILAIAN KUALITAS LAYANAN JASA PENDIDIKAN MENURUT PERSEPSI KEPUASAN MAHASISWA PADA POLITEKNIK AKAMIGAS PALEMBANG

Muhammad Riska (Unknown)
Maulana Effendi (Unknown)

Article Info

Publish Date
15 Feb 2014

Abstract

The purpose of the research is to find out to analyze perception of student in the Politeknik Akamigas Palembang. In writing this final report, data collected by questioner. Then analyzed using descriptive methods of description, classification and analyze the data and information are relevant to the problems that exist. Then analyze data using SPSS 20,0, and then to determine the consistency or not the service that has been given to the respondent can be seen from the mapping of Cartesian Diagram by comparing the theories are used, then the data obtained in the fact that most respondent at the Politeknik Akamigas Palembang was satisfied with the quality of service provided.  KEYWORD: perception of student, service quality and the mapping of cartesian diagram

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Journal Info
Jurnal Media Wahana Ekonomika
Website

Abbrev

Ekonomika

Publisher

Universitas PGRI Palembang

Subject

Economics, Econometrics & Finance

Description

Jurnal Media Wahana Ekonomika Merupakan Jurnal Ilmu Ekonomi yang secara khusus mengkaji tentang Ekonomi Pembangunan, Manajemen, Akuntansi dan Kewirausahaan. Terbit 4 kali dalam Setahun periode April, Juli, Oktober dan Januari. Terdaftar nomor di ISSN 1693-4091 (cetak) dan E-ISSN 2622-1845 (online) ...