International Journal of Supply Chain Management
Vol 9, No 3 (2020): International Journal of Supply Chain Management (IJSCM)

The Impact of Supply Chain Social Capital on Market Orientation: The Buyer Perspective

Mohd Hanafi Azman Ong (Universiti Teknologi MARA)
Norazlina Mohd Yasin (Universiti Teknologi Malaysia)



Article Info

Publish Date
27 Jun 2020

Abstract

Developing the strength of social ties between buying and supplying organizations is increasingly cited as a critical differentiator of high and low performers in global supply chains. While the creation of relational capital within an organization is a relatively well-identified concept in organizational research, comparatively little research exists on the bonding and bridging social ties that create relational value in supply chains. In our research, we extend theoretical models of group social conduits into this context and develop a model that posits the impact of social capital on the reactive and proactive market orientation between buyers and suppliers. Results from our study of 114 technology-based companies in Malaysia suggest that formal social capital are important in the creation of relational capital, which in turn can lead to improving market orientation eventually supplier relationship outcomes. Formal bridging social capital conduits appear to play a lesser role in deriving these benefits.

Copyrights © 2020






Journal Info

Abbrev

IJSCM

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...