Jurnal Sinar Manajemen
Vol 5, No 1 (2018): Jurnal Sinar Manajemen

MOTIVATION OF PUBLIC SERVICE IN NATIONAL LAND AGENCY IN THE CITY OF MAKASSAR

Anwar, Andi Farisnah (Unknown)
Sangkala, Sangkala (Unknown)
Hamsinah, Hamsinah (Unknown)



Article Info

Publish Date
21 Mar 2018

Abstract

Efforts to improve the quality of public services in the Land Board of Makassar City have been so often done in the service of the issuance of certificates of land rights, efforts to improve the quality of public services seems to have not undergone significant changes and improvements, both improvements ineffectiveness and administrative inefficiency. This study aims to analyze the organizational values underlying employee motivation in providing the Issuance Service of Land Rights Certificate in Makassar City. The research method used is qualitative approach with case study research type. Data were analyzed by data reduction, data presentation, and conclusion. The results of this study indicate that the Motivation of Public Service in the Service of Issuance of Land Rights Certificate in applying the organization's values to the employees, that is Less Maximum because of the complaints of the society either from government institutions such as Makassar City Council, Makassar District Court and the existence of service less maximal due to land certificate issue. This shows the lack of commitment of employees in providing excellent service in accordance with the vision and mission of the organization and regulation No. 1 of 2010 pertaining to land services that have not been fully implemented as well as the rules that have been set. 

Copyrights © 2018






Journal Info

Abbrev

JSM

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Sinar Manajemen, an electronic international journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management, accounting and economic. This journal encompasses original research articles, review ...