<![CDATA[The study authors, entitled "Analysis of Quality Improvement Policy Implementation ServicesPT. Indonesia Railway Operation Zone 3 Cirebon (Case Studies in Cirebon city KejaksanStation) ". This research was conducted and aimed to analysis mendskripsikan peningkataanpolicy implementation in the standardization of the quality of service station facilities at PT.Indonesia Railway Operation Zone 3 Cirebon (Case Studies in Cirebon city KejaksanStation). Background to this research is the standard realization station facilities seen onlyrun 92% of the facilities for passengers such as elevator / escalator, locker, book store /souvenir facilities have not been adjusted to standard stations and station facilities seen thestandard realization of facilities for supporting facilities not run seen from venue rental sales/ counter magazines, department stores, pharmacies, beauty salons, relaxasi space (s), thehotspot has not adjusted to the standard station facilities. This study aimed to determine theextent to which the policy of improving quality of care PT. Indonesia Railway Operation Zone3 Cirebon (Case Studies in Cirebon city Kejaksan Station) in the standardization of Cireboncity kejaksan station facilities, as well as any efforts to overcome the obstacles and barriersthat exist in implementing the policy of improving quality of care.The research method used is descriptive qualitative method approach, the study took place atPT. Indonesia Railway Operation Zone 3 Cirebon (Case Studies in Cirebon City KejaksanStation), while the informants in this study were all employees Kejaksan Station Cirebon,from head Kejaksan Station, Station Services Supervisor, Perka Supervisor, AssistantManager Services Daop 3 Cirebon and community service users Railways. Data collectiontechniques used are literature study, observation, and in-depth interviews, analysis of data isdone through data reduction, data display, and verification and conclusion. While testing thevalidity of the data is done using the technique of triangulation.Implementation of policies that are used theory is the theory of Edward III, which consists of4 factors:1. Communication 2. Sources 3. Disposition 4. Bureaucratic Structure]]>
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