Jurnal Ilmiah ASET
Vol 19 No 2 (2017): Jurnal ASET Volume 19 No 2

Analisis Model Loyalitas Nasabah Tabungan Simpeda Bank Jateng Semarang

Lina, Metha Octo (Unknown)



Article Info

Publish Date
04 Sep 2017

Abstract

The objective of the research was tested the effect of economic content, relationship commitment, and social content toward trust, satisfaction and customer commitment as well as relationship intention of Bank Jateng branch office Salatiga. The population was debtors of Bank Jateng branch office Salatiga who took its product for business activities. The purposive sampling method was used to determine the samples. The technical analysis applied to test the research hypothesis was Structural Equation Modeling (SEM). The result of the research prevailed that there were positive and significant relationships among economic content and trust, economic content and satisfaction, resource content and trust, resource content and satisfaction, social content and trust, social content and satisfaction, trust and commitment, satisfaction and commitment, and commitment and relationship intention.

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Journal Info

Abbrev

jurnalaset

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Aset terbit sejak 1999 merupakan jurnal ekonomi yang menyajikan artikel hasil penelitian empiris terkini yang mencakup manajemen, akuntansi, dan studi pembangunan. Setiap naskah yang dikirimkan ke editorial Jurnal Ilmiah Aset akan ditelaah oleh mitra bestari yang relevan secara double ...