Jurnal Kebijakan Publik
Vol 4, No 01 (2013)

KUALITAS PELAYANAN DASAR MASYARAKAT

Poppy Rahmadini (Unknown)
Meyzi Heriyanto (Unknown)



Article Info

Publish Date
23 Jul 2013

Abstract

The purpose of this study was to analyze thequality of public services provided by the health center Bangkinang I Kampar regency. Theapproach taken by this research is a qualitative approach. The data collected is not the form ofnumbers, but the data comes from a script interviews, field notes, personal documents, notes,memos and other resumes, so that is the goal of this qualitative study was to portray the empiricalreality behind the phenomenon in depth, detailed and tutas. The results showed that in manyways the service provided does not seem to satisfy their customers. Still common complaints ofpatients every time they go to there.

Copyrights © 2013






Journal Info

Abbrev

JKP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Environmental Science Social Sciences

Description

Jurnal Kebijakan Publik contains articles and scientific papers in the form of research and non-research results, both in government institutions or in the community. This journal focuses on the theoretical and practical study of public policy starting from the formulation, implementation, and ...