Jurnal Ekonomi : Journal of Economic
Vol 5, No 1 (2014): Jurnal Ekonomi

Evolusi Pertukaran dalam Strategi Pemasaran

Iqbal, M. Ali (Unknown)



Article Info

Publish Date
01 Apr 2015

Abstract

AbstractExchange is  a useful  framework for conceptualization in marketing behavior. The recent objective marketing is not only creating in selling products or services and customer satisfaction needing but also the objective has been moving to creating and integrating customer value. Satisfaction, trust and commitment attributes have been used as attributes for creating customers value. Drawing on insight from extant literature this article purpose analysis of evolusion exchange in  marketing strategy. The qualitative research is used in this study by using several literatures. The author found that there was a change in  exchange paradigm from transactional to relational exchange. The moving of paradigm as parallel with the development of world economy especially in the post industry era.Keywords: relationship marketing, longlife customers value, relational exchange   

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Journal Info

Abbrev

Eko

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of research on Economic and Business manuscripts in the areas: - Marketing - Finance Management - Strategic Management - Operation Management - Human Resource Management - Financial and Accounting - Management ...