THE FLOW OF COMMUNICATION OF THE ORGANIZATION RELATED TO EMPLOYEE PERFORMANCE IN THE COMPANY: CASE STUDY ON A BUSINESS CONSULTANT COMPANY

HARKIM (INSTITUTE OF ECONOMIC SCIENCE (STIE) INDONESIA -MEDAN)

Multicience
Vol. 1 No. 09 (2020): INTERNATIONAL JOURNAL OF MULTISCIENCE - DECEMBER EDITION

This research was conducted to describe theoretically, the flow of organizational communication in relation to employee performance in a company. In companies, especially large companies, the complexity of the work unit generally brings many barriers to communication between superiors and subordinates, and can be related to employee performance. Problems can arise in clogged organizational communication, causing a decrease in employee performance at the company. This study uses several basic theories, namely organizational communication flow theory consisting of upward, downward, and horizontal communication. Then also used employee performance theory which consists of eight performance components. This research uses descriptive research. The research method is literature review and a qualitative approach. The results of this study indicate that in the view of experts, there is a relationship between organizational communication flow and employee performance. When the flow of organizational communication in the company is getting better, the employee's performance will also get better.