Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
Vol 3 No 3 (2019): Desember 2019

Seleksi Fitur Berbasis Pearson Correlation Untuk Optimasi Opinion Mining Review Pelanggan

Nova Tri Romadloni (STMIK Nusa Mandiri Jakarta)
Hilman F Pardede (STMIK Nusa Mandiri)



Article Info

Publish Date
11 Dec 2019

Abstract

The comments contained on e-commerce users generally contain opinions about positive or negative experiences at several online shops. Sentences that can be written indirectly both a little or a lot, will affect other potential customers. So as a result of these comments cause a product sold at an online store has a rating of two things namely "recommended" or "non-recommended". However, detection of positive and negative opinions manually will require more time because of the large amount of data. For this reason opinion mining using technology in data mining can be used to automate positive and negative detection of comments. However, one of the main problems in opinion mining is limited data but has a large number of attributes. In this study, we propose the application of Pearson correlation (PC) based feature selection for opinion mining optimization. The results of the experiment show that the application of PC increases the performance of opinion mining systems in 3 types of classification, namely Logistic Regression, Naïve Bayes and Support Vector Machine, resulting in more optimal accuracy, namely 98.80%, 87.87% and 98.12%.

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Journal Info

Abbrev

RESTI

Publisher

Subject

Computer Science & IT Engineering

Description

Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) dimaksudkan sebagai media kajian ilmiah hasil penelitian, pemikiran dan kajian analisis-kritis mengenai penelitian Rekayasa Sistem, Teknik Informatika/Teknologi Informasi, Manajemen Informatika dan Sistem Informasi. Sebagai bagian dari semangat ...