Hubungan Karakteristik Perawat dan Karakteristik Organisasi dengan Perilaku Caring Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Kartika Husada Pontianak 2017

Yanti, Sri Ari (Sekolah Tinggi Ilmu Keperawatan Muhammadiyah Pontianak)
Hadi, Muhammad (Fakultas Ilmu Keperawatan Universitas Muhammadiyah Jakarta)
Arofiati, Fitri (Fakultas Ilmu Keperawatan Universitas Muhammadiyah Jakarta)

Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing)
Vol 12, No 3 (2017)

Caring behavior is an essential component of hospital’s quality of service. The patient satisfaction’s survey shows the lack of caring behavior  of associate nurses in Kartika Husada  hospital.  The  purpose  of  this  study  was  to  identify  caring  behavior  and  its associated factors in Kartika Husada hospital, Pontianak. This study was a cross sectional study.  The  data  were  collected  through  self administered questionnaire in  104  nurses from April to June.  Data  was  analyzed  using  univariate,  bivariate,  and  multivariate  analysis (multiple  logistic  regression).  The  result  of  the  study  shows  there  was  a  significant relationship  between  communication  pattern  with  caring  behavior  of  nurses at Kartika Husada  hospital,  Pontianak.  This  study  suggests  that  nurse  manager  should  be  a  good mediator to improve caring behavior of nurses.