Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi)
Vol. 9, No. 1, April 2021

Evaluation of IT Governance at Office X using the COBIT 5 Framework

Krissna Bayu (Udayana University)
Oka Sudana (Udayana University)
Ayu Wirdiani (Udayana University)
Ananda Paramartha (Udayana University)



Article Info

Publish Date
29 Apr 2021

Abstract

The IT governance audit aims to determine the level of importance (maturity level) of a company or government agency. IT governance audit is essential because if governance is not implemented correctly, the harmony between IT is beneficial to support business processes, and standard procedures will not be achieved. One of the agencies that require the implementation of good IT governance is Office X in Badung Regency. Office X in Badung Regency has a function in developing ICT infrastructure through application development, public service content, and ICT networks to improve public services. Conditions that occur in the field are frequent errors caused by internal and external parties that negatively impact the data management of Office X. The audit process begins with observations in the agency environment related to activity data and implementation, then mapping with business goals according to COBIT 5, followed by mapping business goals with IT Goals to obtain IT processes. The obtained IT processes are then selected to obtain critical IT processes according to the Executive Office. The audit results show that four IT processes need to be given recommendations for improvement, namely MEA 01, EDM 01, APO 07, DSS02.

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Journal Info

Abbrev

merpati

Publisher

Subject

Computer Science & IT

Description

The journal publishes work from all disciplinary, theoretical and methodological perspectives. It is designed to be read by researchers, scholars, teachers and advanced students in the fields of Information Systems and Information Science, as well as IT developers, consultants, software vendors, and ...