JURNAL ADMINISTRASI BISNIS
Vol 11, No 1 (2021)

Pengaruh Information Quality, Social Psychological Distance, Sense of Power dan Trust terhadap Consumer Purchase Intentions pada Social Commerce (Studi Kasus: TikTok)

Yosse, Fernando (Unknown)
Wuisan, Dewi S. S. (Unknown)



Article Info

Publish Date
15 Apr 2021

Abstract

This study aims to see the effect of information, social psychological distance, a sense of power & trust on consumer purchase intentions on TikTok social commerce. TikTok social media company is a relatively new company among other social media companies, to create a good social trading environment, TikTok's steps are quite good in implementing various social trading features in it, one of which is the inclusion of links in the bio of social media profiles. However, the company is also expected to pay attention to the platform from several variables, namely information quality, social psychological distance, sense of power, trust and purchase intention. This study uses individual primary data methods using questionnaires as a medium to obtain data from respondents. In this study, researchers took respondents who were Indonesian citizens. The total respondents in this study were probably 1055 respondents. This research uses data processing with Partial Least Square - Structural Equation Modeling (PL-SEM) and is processed using SmartPLS software. The results obtained in this study indicate that electronic word of mouth has a positive and significant effect on the response of TikTok social media users, so that users will make purchase intentions mediated by trust.

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Journal Info

Abbrev

jab

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal ini dikelola oleh Program Studi Administrasi Bisnis Fakultas Ilmu Sosial dan Politik Universitas Sam Ratulangi. Jurnal ini terbit 5 kali dalam setahun. Jurnal ini merupakan hasil publikasi karya ilmiah/makalah dari Pengajar, Alumni, Mahasiswa yang berhubungan dengan Manajemen Sumber Daya ...