Managament Insight: Jurnal Ilmiah Manajemen
Vol 15, No 2 (2020): Managament Insight: Jurnal Ilmiah Manajemen

PENGARUH KEPERCAYAAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR(OCB) DENGAN NARSISME SEBAGAI VARIABEL MODERASI PADA UMKM KOTA BENGKULU

Febzi Fiona (Unknown)
Indah Oktari Wijayanti (Universitas Bengkulu)



Article Info

Publish Date
31 Oct 2020

Abstract

Abstract. HRM have a role as a thinker, planner, and controller especially in term of Organizational Behaviour. Organizational Citizenship Behavior (OCB) is  positive concept which covers an intentions and outcomes, when these behavior have positively effect for organization. Many factors can influence OCB and one of them is trust. The purpose of this study is to examine the effect of trust on OCB and to see the role of narcissism as a moderating variable. The population of this study was all UMKM in Bengkulu city. All data with 80 people were obtained from UMKM Diskopukm Bengkulu City. Sampling collection have been collected using probability random sampling and the data using SPSS as the tool of analyzation. The results of the study were concluded that Trust had a significant positive effect on OCB in UMKM employees in Bengkulu city and narcissism have negatively impact to trust in UMKM employees in Bengkulu city. Keywords:Trust;  Organizational Citizenship Behaviour; Narcissism.

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Journal Info

Abbrev

Insight

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Managament Insight: Jurnal Ilmiah Manajemen is an online journal that is published two times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. Managament Insight aims to provide a forum for the dissemination of theory application ...