Managament Insight: Jurnal Ilmiah Manajemen
Vol 16, No 1 (2021): Managament Insight: Jurnal Ilmiah Manajemen

PENGARUH BRAND HERITAGE YANG DIMEDIASI OLEH BRAND LOYALTY PENGGUNAAN PONSEL CERDAS IPHONE

Febry Nurjanah (Universitas Bengkulu)
Muhartini Salim (Universitas Bengkulu)



Article Info

Publish Date
08 Jun 2021

Abstract

The purpose of this study was to find and analyze the influence of brand heritage mediated by brand image on brand loyalty in the use of iPhone smartphones in Bengkulu city. This research is a quantitative research. The population used in this study were all respondents in the city of Bengkulu who used an iPhone smartphone, with a sample of 144 respondents. Data collection using non probability sampling and analyzed using SEM PLS (partial least square). Based on the analysis, it was found that; 1) Brand heritage has a significant positive effect on brand image on the use of iPhone smartphones in Bengkulu city; 2) brand heritage has a significant positive effect on brand loyalty in the use of iPhone smartphones in Bengkulu city; 3) brand image has a significant positive effect on brand loyalty in the use of iPhone smartphones in Bengkulu city; 4) brand heritage can be partially mediated by brand image on the use of iPhone smartphones for brand loyalty.

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Journal Info

Abbrev

Insight

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Managament Insight: Jurnal Ilmiah Manajemen is an online journal that is published two times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. Managament Insight aims to provide a forum for the dissemination of theory application ...