OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Vol 13, No 1, (2021): OE March 2021

Balanced Scorecard: Literature Review and Implementation in Organization

Deni Ahmad Taufik (Mercu Buana University Jakarta)
Humiras Hardi Purba (Universitas Mercu Buana Jakarta)
Hasbullah Hasbullah (Universitas Mercu Buana Jakarta)



Article Info

Publish Date
26 Mar 2021

Abstract

The balanced scorecard is a formal management technique for developing, implementing, and managing business strategies. It isn't easy to ascertain the technique's success. Most of the literature on its implementation is put out by those with a vested interest in its success as a commercial product. Much has been written about barriers to strategy implementation but not specifically to implementing a balanced scorecard. The literature review in this paper shows that studies on BSC implementation in corporate organizations focus on improving organizational performance, assisting in decision making, assisting in component selection, evaluating production and learning and sustainable growth. This paper provides benefits for further research to add to the literature and understanding of the implementation of the Balanced Scorecard in any organization.

Copyrights © 2021






Journal Info

Abbrev

oe

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial ...