International Journal of Public Health Science (IJPHS)
Vol 11, No 1: March 2022

Healthcare providers’ utilization and perception on telemedicine: urgency amidst COVID-19 pandemic

Silvalena Silvalena (Sriwijaya University)
Rizma Adlia Syakurah (Sriwijaya University)



Article Info

Publish Date
01 Mar 2022

Abstract

The outbreak of coronavirus disease 2019 (COVID-19) in Indonesia had awakened the fact that the country’s healthcare system could not stand-alone with conventional in-person healthcare service. The sudden massive adaptation of telemedicine in Indonesia still needed be reassess periodically, especially with blooming numbers of users. This cross-sectional study conducted on medical doctors, dentists, and specialist in Indonesia, aimed to evaluate the utilization and perception of healthcare providers towards telemedicine in Indonesia during COVID-19 pandemic. Data were collected using convenience sampling from an online questionnaire through social media from June 16-29, 2020. Data were analyzed using Chi-square test (p-value<0.05) and prevalence ratios (PR) with 95% confidence interval (CI). Most physicians who practiced using telemedicine admitted that they used telemedicine as an alternative during pandemic (71.2%). The usage of telemedicine had an association with the idea that telemedicine provided the patients’ needs (p<0.001, 95% CI=3.53 (1.86-6.70) and provided knowledge for the society (p=.047 95% CI=3.54 (0.93-13.51)). The potential and benefits of telemedicine could be recognized during the pandemic, though the use of collaborative media and the advancement of platform features for a better quality of diagnosis could be improved The policymakers and stakeholders expected to establish a balanced and thoughtful framework of telemedicine.

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Journal Info

Abbrev

IJPHS

Publisher

Subject

Health Professions

Description

International Journal of Public Health Science (IJPHS) is an interdisciplinary journal that publishes material on all aspects of public health science. This IJPHS provides the ideal platform for the discussion of more sophisticated public health research and practice for authors and readers world ...