Jurnal Inovasi Penelitian
Vol 2 No 4: September 2021

BUDAYA BIROKRASI PEMERINTAH DALAM PELAYANAN PUBLIK

Nurmawan Nurmawan (UIN Sunan Gunung Djati Bandung)
Dzuldha Yusuf (UIN Sunan Gunung Djati Bandung)
Ega Ratnasari (UIN Sunan Gunung Djati Bandung)
Elgan Rachmat Fauzi (UIN Sunan Gunung Djati Bandung)
Ghina Mardhiyyah N A (UIN Sunan Gunung Djati Bandung)



Article Info

Publish Date
30 Aug 2021

Abstract

This research is motivated by various problems related to the Quality of Administrative Services in the Majalengka Kulon Village Office, Majalengka District, Majalengka Regency. The problem of this research is the limited competence of human resources, which is caused by the culture of the government bureaucracy that has not supported performance so that services are not optimal. The research method used is descriptive qualitative. Data collection techniques used: observation, interviews and literature study. The results showed that the quality of administrative services in Majalengka Kulon Village, Majalengka District, Majalengka Regency was quite good because the results of the study showed that the five aspects had continuously formed a system that complemented each other. So that the service has a good impact in an agency that has superior performance even though there are still obstacles that are less effective.

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Journal Info

Abbrev

JIP

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Education Social Sciences

Description

"JIP” for JURNAL INOVASI PENELITIAN, published by Sekolah Tinggi Pariwisata Mataram. Published in two formats, print and online, ISSN: 2722-9475 and the online version of ISSN 2722-9467, both of which are published every month. The scope of the journal studies broadly includes: 1. Culture (a ...