Jurnal Ilmiah Kursor
Vol 6 No 4 (2012)

A HEURISTIC TEST TO UNDERSTAND USER MENTAL MODEL OF A FLIGHT SCHEDULE SEARCH FORM

Paulus Insap Santosa (Department of Electrical Engineering & Information Technology, UGM)
Rianto Rianto (Department of Electrical Engineering & Information Technology, UGM)



Article Info

Publish Date
31 Jul 2012

Abstract

Situs web yang bagus adalah situs yang sederhana dan berguna bagi penggunanya. Antarmuka merupakan salah satu aspek penting yang menentukan keberhasilan suatu situs web. Makalah ini ini melaporkan hasil sebuah studi untuk mengevaluasi ransangan situs tiket online. Secara khusus, studi ini berfokus pada kombinasi warna dan kebiasaan pengguna. Test kebergunaan dilakukan dengan membandingkan situs web Garasitiket (Form1) aktif dengan rancangan alternatifnya (Form2). Form 1 dan Form2 dirancang secara berbeda dalam hal cara memilih jadwal penerbangan. Metode riset yang digunakan dalam studi ini adalah uji heuristik. Responden, berjumlah 99 orang, berasal dari anggota Garasitiket. Uji sampel-berpasangan (paired-sample test) digunakan untuk menentukan apakah Form1 berbeda dengan Form2. Hasil penelitian menunjukkan bahwa kebiasaan responden mempengaruhi pilihan antarmuka yang digunakan. Ada kecenderungan dari anggota Garasitiket untuk tidak tertarik pada kombinasi warna. Mereka lebih fokus pada hasil pencarian dan kesederhanaan rancangan situs. Analisis statistis menunjukkan bahwa ada perbedaan signifikan antara Form1 dan Form2. Lebih lanjut, responden lebih memilih Form1 dibandingkan dengan Form2. Kata kunci: Model Mental, Kebergunaan, Jadwal Penerbangan, Uji Heuristik. Abstract A great web site should be simple and usable to its users. Interface design is one important aspect that determine the success of certain website. This paper reports the result of a study to evaluate the design of an online ticket website. In particular, the study focuses on color combination, and uses’s habit. Usability test was done by comparing the published Garasitiket Website (Form1) and its alternative (Form2). Form 1 and Form2 were designed differently in term of the way respondents determined their flight schedule. Research method used for this study was heuristic test. Respondents, 99 people, were from members of Garasitiket. Paired-sample test was used to determine whether Form1 differs from Form2. The results indicated that members’ habit influences user interface selection. There was a tendency of Garasitiket members to not interested in color combinations. Rather, they were more focus on the search results and Web design simplicity. Statistical analyses indicated that there was significant difference between Form1 and Form2. Furthermore, Form1 was more preferable.

Copyrights © 2012






Journal Info

Abbrev

kursor

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Jurnal Ilmiah Kursor is published in January 2005 and has been accreditated by the Directorate General of Higher Education in 2010, 2014, 2019, and until now. Jurnal Ilmiah Kursor seeks to publish original scholarly articles related (but are not limited) to: Computer Science. Computational ...