Jurnal Ilmiah Teunuleh: The International Journal of Social Sciences
Vol. 1 No. 2: Jurnal Ilmiah Teunuleh | December 2020

THE ROLE OF SOCIAL MEDIA IN MARKETING OF MICRO, SMALL, AND MEDIUM ENTERPRISES (MSMEs) PRODUCT DURING COVID 19 PANDEMIC

Arifah Hidayati (Prof. Dr. Hazairin University)
Melvi yansi (Prof. Dr. Hazairin University)



Article Info

Publish Date
28 Dec 2020

Abstract

This study aims to explain how the role of social media in marketing MSME products during the Covid 19 pandemic in DKI Jakarta. This research method is qualitative by using phenomenological predictions. The results of this study explain that MSMEs are more dominant in using the TikTok, Instagram, Facebook, and WhatsApp applications in promoting their products because they are easier to implement and can attract more consumer interest through interesting videos and photos. Therefore, social media provides a good prospect for increasing the sales of MSME products in DKI Jakarta which is experiencing the impact of the COVID-19 pandemic. This is because the digital marketing system provides an online buying and selling platform, in order to facilitate the ordering and purchasing process. So that consumers can interact with MSME owners to make transactions directly. The results of this study suggest that MSME have to understand and add insight into the importance of digital marketing strategies to support the sustainability of MSME businesses. Digital marketing is an opportunity that can be developed to achieve maximum business benefits during the COVID-19 pandemic.

Copyrights © 2020






Journal Info

Abbrev

jiteunuleh

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Ilmiah Teunuleh, is the International Journal of Social Sciences, and an International Journal Open Access and a leading peer-reviewed journal. Jurnal Ilmiah Tenunuleh specializes in the Social Sciences, consolidates fundamental and applied research activities with very wide-ranging coverage. ...