Kanal : Jurnal Ilmu Komunikasi
Vol 5 No 2 (2017): March

Audit Mini Komunikasi Quality Assurance (AKQUA) untuk Peningkatan Kinerja Karyawan PT Sinar Djaja Can

Agus Suprianto (Universitas Muhammadiyah Sidoarjo)
Ainur Rochmaniah (Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
30 Mar 2017

Abstract

The purpose of this research is to know the influence of Quality Assurance (QA) communication to improve employee performance of production department at PT Sinar Djaja Can reviewed in mini audit communication that is from management, organization, communication, and feedback aspects. This research uses quantitative explanative method, with total population of 200 employees of production department. Samples taken as many as 67 employees. The sampling technique uses simple random sampling technique. While the data analysis technique through multiple linear regression formula. The results of this study show that employee performance is influenced by management, organization, communication, and feedback. This is reinforced by R Square of 90.9%. This can be interpreted if the QA communication is improved then the performance of employees will increase in terms of quality, quantity, and utilization of time, so as to minimize the decline in quality standards of production and customer complaints. The other aspects are influenced by other variables outside the study.

Copyrights © 2017






Journal Info

Abbrev

kanal

Publisher

Subject

Social Sciences

Description

Aim: to facilitate scholar, researchers, and teachers for publishing the original articles of review articles. Scope: Communication Science include: Interpersonal Communication Mass Communication Politics Communication Development Communication Communication Media Culture Communication Business ...