Jurnal Manajemen Pendidikan
Vol 4 No 1 (2013): Jurnal Manajemen Pendidikan Volume 4 Nomor 1 Juli 2013

KONTRIBUSI ISO 9001:2008 DALAM PENINGKATAN MANAJEMEN MUTU SEKOLAH

Herlina Herlina (Unknown)



Article Info

Publish Date
01 Jul 2013

Abstract

The objective of this research is to comprehend contribution of ISO 9001:2008 in improving school quality management. It is a qualitative research with a case study method conducted in 115 Junior High School, Jakarta since February to May 2013. The data were collected through participant observation using interview, observation, document study, and recording. The data analysis and interpretation indicates that (1) continuous improvement is a cycle of plan, do, check, and act to achieve quality; (2) work process, teamwork, and communication are needed by team work in achieving the quality; (3) training is held by the school to improve the quality of human resources. Those aspects done effectively since school management of 115 Junior High School implemented ISO 9001:2008. The findings lead to the recommendation that (1) continuous improvement should be done though not monitored by ISO; (2) increasing commitment to team work; (3) monitoring and evaluation on training should be done internally and externally. It is also recommended for education stakeholders to improve accountability in assessing standard of education.

Copyrights © 2013






Journal Info

Abbrev

jmp

Publisher

Subject

Education Social Sciences

Description

Jurnal Manajemen Pendidikan (JMP) E-ISSN: 2597-8659 is an open-access scientific journal published online through the Open Journal System. JMP published biannually, June and December by Magister Program and Doctoral Program of Education Management Universitas Negeri Jakarta. Its aim is to publish ...