Referensi : Jurnal Ilmu Manajemen dan Akuntansi
Vol 8, No 2 (2020)

ANALISIS PENGARUH STORE ATMOSPHERE TERHADAP EMOTIONAL RESPONSES DAN DAMPAKNYA KEPADA IMPULSE BUYING KONSUMEN DI MALL KOTA MALANG

Seno Aji Wahyono (Ma Chung University)
Catharina Aprilia Hellyani (Unknown)
Evania Liana Marcos (Unknown)



Article Info

Publish Date
16 Dec 2020

Abstract

Development in the retail industry continues to grow rapidly, especially in Indonesia, requiring retail companies to be able to bring out the differences or uniqueness of the company as a form defense. Retail companies in their efforts to attract consumers can provide an attractive and pleasant store atmosphere, so that consumers were expected to feel happy and interested in making purchase transactions. This aims to examining the effect of store atmosphere on emotional responses and their impact on consumer impulse buying in Malang city mall. This study uses the path analysis method that aims to determine the effect of store atmosphere on consumer emotions and the effect of store atmosphere on consumer emotions to impulse buying. Data collection was carried out by distributing questionnaires online to 200 respondents. The selection of respondents uses accidental sampling technique. Data collected from the distribution of questionnaires and analyzed by means of path analysis. From the results of this study it can be seen that Store atmosphere has a direct effect on Impulse Buying. Whereas Store atmosphere indirect effect on Impulse Buying with Emotional Responses as a moderate variable. It can be concluded that Emotional Responses strengthen the influence of Store atmosphere on Impulse Buying

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Journal Info

Abbrev

refrensi

Publisher

Subject

Economics, Econometrics & Finance

Description

Referensi: Jurnal Ilmu Manajemen dan Akuntansi ISSN 2548-6052 (online), ISSN 2089-0532 (cetak), adalah jurnal peer-review yang menerbitkan artikel tentang praktik, teori, dan penelitian di semua bidang ilmu manajemen dan akuntansi. Scope jurnal terdiri dari manajemen, manajemen produksi, manajemen ...