International Conference on Industrial Revolution for Polytechnic Education
Vol. 1 No. 1 (2019): International Conference on Industrial Revolution for Polytechnic Education

THE EFFECT OF PSYCHOLOGY FACTORS TOWARD E-COMMERCE PURCHASE DECISION

Rani Raharjanti (Unknown)



Article Info

Publish Date
13 Dec 2021

Abstract

The aim of this research is to analyze and to test about the effect of trust, service quality, and risk perception toward purchase decision e-commerce transaction. The output of this research is to figure out psychology factors influence purchase decision and an article about this. The population of this research were Accounting departement’s student of Politeknik Negeri Semarang. Purposive sampling was used on this research. Data was collected from students through questionnaires. Validity and reliability tests were used to test valid and reliable distributed questionnaires. We used a t test to test the hypothesis where the level of significance is 5% with a two-tailed hypothesis test. Based on the results of the analysis, it was concluded that the trust variable proved have a positive influence towards purchasing decisions in e-commerce transactions, meaning that the higher of the level of trust, the higher the purchasing decision in e-commerce transactions. While service quality and risk perception are empirically proven have no influence on e-commerce purchasing decisions. This is because consumers feel that almost every e-commerce has the same quality of service and risk management, so consumers are no longer too worried about these two problems

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Journal Info

Abbrev

icirpe

Publisher

Subject

Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Electrical & Electronics Engineering Industrial & Manufacturing Engineering Mathematics

Description

International Conference on Industrial Revolution for Polytechnic Education is one of the event included in Polytechnic Exhibition and Seminar held by Ministry of research and Higher Education. The theme of this event is "Empowering polytechnic Education for Industrial revolution ...